Terms & Conditions

Residence Pass-Talent (RP-T)

1. TalentCorp reserves the right to withdraw any or all services provided on this online portal at any time without giving prior notice or reason(s).
2. TalentCorp reserves the right to reject a RP-T application without providing a reason(s).
3. TalentCorp reserves the right to withdraw or revoke any approval(s) that has/have been given in-principle at any time without giving prior notice or reason(s).
4. Incomplete or improperly completed RP-T application will be returned.
5. TalentCorp may request additional information, certification and/or verification of any information declared on the RP-T application from the applicant. Failure to provide such information will result in the rejection of the RP-T application, or withdrawal of the in-principle approval.
6. Any person who makes any false statement(s) to Government Bodies is liable to be prosecuted.
7. There will be NO refund of fees for RP-T applications that do not meet the eligibility criteria, are rejected after being presented to the RP-T Panel, or are withdrawn by the applicant after submission, including cases where the applicant changes their mind
8. Refunds may be considered for the following cases, subject to TalentCorp’s discretion:
   1. Application is not submitted after payment of fees.
   2. The wrong type of application is submitted; e.g Renewal application instead of Post-10-Years application.
   3. Duplicate application/Double payment.
   4. This needs to reflect that refund applications can only be submitted and processed if they fit the above scenarios. Refund application can be submitted by reaching out RP-T helpdesk via email RPTCare@myxpats.com.my for further assistance. Kindly take note that refund request need to be made within six (6) months from the date of payment transaction, otherwise it will not be entertained.
9. TalentCorp shall not be liable for any losses, damage or costs incurred by any person arising and related to an application, the issuance or withdrawal of any in-principle approval, or arising from the use of this online portal.
10. RP-T applicants must ensure the passport number used for their application matches the passport used for their Employment Pass issuance.
11. Once approved, RP-T cannot be transferred to a different Nationality passport without approval.
12. The issuance and endorsement of RP-T is at the discretion of Immigration Department of Malaysia and is subject to status clearance, and the provisions of the Immigration Act 1959/1963 and the Immigration Regulations 1963. The issuance and endorsement of the RP-T is also subject to the approval(s) of any other relevant authorities. A violation of any of the above conditions will affect the Employer and/or the applicant’s future applications for issuance of passes pursuant to the Immigration Act 1959/1963 and the Immigration Regulations 1963.